Accessibility Statement

Accessible to everyone, always

Handiora is committed to providing a website that is accessible to the widest possible audience, including individuals with visual, auditory, cognitive, and motor disabilities. Accessibility is not an afterthought -- it is part of how we build and maintain our digital presence.

We believe that every person, regardless of ability, deserves a seamless and dignified shopping experience. We are continuously working to improve our website in line with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and the standards established under the Americans with Disabilities Act (ADA).

What we have implemented

To support accessibility, Handiora has taken the following measures across our website:

• Full keyboard navigation support across all core site functions
• Visible focus indicators on all interactive elements
• Descriptive alt text on all meaningful product and content images
• Properly labeled form fields with clear error messages in text form
• Consistent, logical navigation structure throughout all pages
• Sufficient color contrast ratios across text and background combinations
• No content that blinks or flashes more than three times per second
• Checkout process compatible with screen readers (JAWS, NVDA, VoiceOver)
• No strict time limits on checkout or account actions
• Responsive design that supports zoom up to 200% without loss of content
• Semantic HTML structure with appropriate heading hierarchy
• WAI-ARIA roles and landmarks used throughout the codebase

The four principles we follow

Our ongoing accessibility efforts are guided by the four WCAG principles:

Areas we are actively improving

We are not aware of any major areas of our website that are inaccessible. However, we acknowledge the following known limitations that we are actively working to resolve:

• PDF Documents: Some downloadable documents were not fully tagged for accessibility at the time of upload. We are in the process of reviewing and updating all PDFs. If you encounter an inaccessible document, please contact us and we will provide an alternative format promptly.
• Legacy Content: Some older product pages or visual elements may not yet fully meet current alt text or contrast standards. These are being reviewed and updated on an ongoing basis.
• Third-Party Services: Our website integrates third-party services including payment providers and embedded content. These components are not fully within our technical control and may contain accessibility gaps we cannot directly resolve.

If you encounter any issue not listed here, please let us know. We take every report seriously and respond promptly.

We want to hear from you

Despite our best efforts, some pages may not yet be fully accessible or a suitable technical solution may not yet have been identified. We are committed to continuous improvement.

If you notice something that is not accessible, or if you require assistance accessing any part of our website, please contact us. When reaching out, please let us know:

• The specific page or feature you had difficulty with
• The assistive technology or browser you were using
• A brief description of the issue

We will acknowledge your message within 2 business days and aim to resolve reported issues or provide an alternative within 10 business days.

Accessibility contact

For questions, feedback, or to request assistance related to accessibility on the Handiora website, please contact our team directly: